Introduction

You should read these terms and conditions carefully before using this website (the Site) which is provided by us free of charge. References in these terms and conditions to the Site includes the following websites: moneficarfinance.com and all associated web pages.

If you do not agree with or accept any of these terms and conditions, you should cease using the Site immediately.

Please note that no sale of products or services takes place on this website. Any

agreement to provide services will be governed by separate terms and conditions in

addition to these terms and will be provided to you separately.

About us

Monefi Car Finance is trading style of Monefi Limited, registered in England and Wales

(12857853) and is authorised by the Financial Conduct Authority (FCA) and is on the

Financial Services Register (938387).

Availability, accessibility and conditions of use

While we make every effort to ensure that the Site is available, we do not represent,

warrant or guarantee in any way the Site’s continued availability at all times or

uninterrupted use by you of the Site. We reserve the right to suspend or cease the

operation of the Site from time to time at our sole discretion.

We seek to make the Site as accessible as possible. If you have any difficulties using the

Site, please contact us at customerexperience@moneficarfinance.com. Emails and calls

will only be responded to during normal office hours.

As a condition of your use of the Site, you agree:

not to use the Site for any purpose that is unlawful under applicable law, or

prohibited

by these terms and conditions; and

not to defame or disparage anybody in a manner which is obscene,

derogatory, or offensive; and

to be responsible for ensuring that your use of the Site is consistent with all

applicable laws and regulations.

We reserve the right to prevent or suspend your access to the Site if you do not comply

with any part of these terms and conditions or any applicable law.

Your privacy and personal information

Your privacy and personal information are important to us. Any personal information

that you provide to us will be dealt with in line with our Privacy Policy, which explains

what personal information we collect from you, how and why we collect, store, use and

share such information, your rights in relation to your personal information and how to

contact us and supervisory authorities in the event you have a query or complaint about

the use of your personal information.

Our Privacy Policy is available at Privacy Policy – Monefi Car Finance

Cookies and other information-gathering technologies

Our website uses cookies. Cookies are small text files placed on your device (e.g.

computer, smartphone or other electronic device) when you use our website. We use

cookies to help us recognise you and your device and store some information about your

preferences or past actions. These cookies also allow us to improve our site.

We will ask for your permission (consent) to place cookies or other similar technologies

on your device, except where these are essential for us to provide you with a service that

you have requested.

You can also opt out of cookies by using your browser’s cookie settings. Most browsers

automatically accept cookies, but if you do not wish to have cookies on your system, you

can set your browser preferences to refuse them or to alert you when cookies are being

sent. To disable cookies, please consult your browser’s ‘help’ section for instructions. If

you do this, please be aware that you may lose some of the functionality of this website.

For further information about cookies and how to disable them please go to the

Information Commissioner’s webpage on cookies: ico.org.uk/for-the-

public/online/cookies/.

Ownership, use and intellectual property rights

The Site and all content within the Site is owned and operated by us and/or our licensors.

We and our licensors reserve all rights.

The Site is for your personal and non-commercial use. You may not modify, copy,

distribute, transmit, display, revise, perform, reproduce, publish, licence, deep link,

create derivative works from, transfer, or sell any information or content obtained from

the Site unless expressly authorised by us.

Any intellectual property rights (including without limitation all patents, copyright,

database rights and trademarks (whether registered or unregistered)) subsisting in any

content or material on the Site belong to us and/or our licensors. All rights are reserved

for the benefit of ourselves and/or our licensors. Nothing in these terms and conditions

grants you any rights in the Site or the content within the Site.

Disclaimers

While we use reasonable efforts to include accurate and up-to-date information on the

Site, we do not represent, warrant, or promise (whether express or implied) that any

information is or remains accurate, complete, and up to date, or fit or suitable for any

purpose. Any reliance you place on the information on the Site is at your own risk.

Nothing in these terms and conditions shall operate to prejudice any mandatory

statutory requirement or your statutory rights.

Content on the Site is provided for your general information purposes only and to inform

you about us and our products and news, features, services, and other websites which

may be of interest. It does not constitute technical, financial, or legal advice or any other

type of advice and should not be relied on for any purposes.

Hyperlinks and third-party sites

The Site may contain hyperlinks or references to external third-party websites. Any such

hyperlinks or reference is provided for your convenience only. We have no control over

third party websites and accept no responsibility for any content, material or information

contained in them. The display of any hyperlink and reference to any third-party website

does not constitute an endorsement of such third party’s website, products, or services.

Your use of a third-party site may be governed by the terms and conditions of that third-

party site.

Equality and Diversity

We are committed to promoting equality and diversity in all our dealings with clients,

third parties and employees. Please contact us if you would like a copy of our Equality

and diversity policy.

Warranties and limitation of liability

You agree that your use of the Site is on an ‘as is’ and ‘as available’ basis. Consequently,

we make no representations, warranties, conditions, or other terms (whether express or

implied) in relation to the provision of the Site, including without limitation as to

completeness, accuracy and currency or any content and information on the Site, or as to

satisfactory quality, or fitness for particular purpose.

To the maximum extent permitted by applicable law and our professional obligations, we

exclude all liability (whether arising in contract, tort, breach of statutory duty or

otherwise) which we may otherwise have to you as a result of:

any error or inaccuracies in any information or material within or relating to

the Site;

the unavailability of the Site for whatsoever reason; and

any representation or statement made on the Site.

Under no circumstances shall we be liable to you for any loss or damage suffered

(including without limitation direct or indirect losses) arising from your use of, or reliance

on, the Site.

We do not exclude or limit our liability for death or personal injury arising from our

negligence, for any fraudulent misrepresentation made by us on the Site or for any other

statutory rights which are not capable of being excluded.

Indemnity

If you are in breach of any of these terms and conditions, you agree to indemnify and

hold us harmless in respect of any costs, expenses, claims, proceedings, actions, losses,

damages, or liabilities incurred by us in relation to or arising from such a breach.

Variation

We reserve the right to vary these terms and conditions from time to time without

notifying you. By continuing to use and access the Site you agree to be bound by any

variation made by us. It is your responsibility to check these terms and conditions from

time-to-time to verify such variations.

Governing law and jurisdiction

These terms and conditions are governed and construed in accordance with the laws of

England and Wales, and you consent to the exclusive jurisdiction of the courts of England

and Wales.

Complaints

We want to give you the best possible service. However, if at any point you become

unhappy or concerned about the service we have provided, please inform us

immediately so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case

to discuss your concerns and we will do our best to resolve any issues at this stage. If you

would like to make a formal complaint, then you can read our full complaints procedure

moneficarfinance.com/complaints-procedure. Making a complaint will not affect how we

handle your case.

We will always attempt to resolve any complaints.

Changes to this policy

This policy was updated on 20th February 2024.